Financial inclusion, Financial literacy, Consumer protection


The objective of this paper is to establish the link on how financial consumer protection efforts and financial literacy initiatives help bring people on board the formal financial system. Among the key mandate of the Central Bank of Nigeria (CBN) is the promotion of a sound financial system, while a stable financial system cannot be easily captured in a few words, the attributes that could be demonstrated in a system that is described as financially stable will include public confidence and trust in the institutional framework. Financial stability, therefore, serves to instill confidence in users of financial services. It encourages and facilitate productive economic activities and contribute to the overall wellbeing and progress of the society.

Author Bio

The author Umma D. is the Acting Director, Consumer Protection Department, Central Bank of Nigeria

Publication Title

CBN Bullion


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